Due to its rapid spread the government of the Republic of Kosovo, in accordance with the recommendations of the National Institute of Public Health in Kosovo, and similar to most other countries in the world, starting from March 13, 2020 imposed measures which restricted many economic activities and then restricted the movement of people.
This policy brief provides insights into the application of integrated case management by Public Employment Services and Social Services institutions in the Western Balkans. The authors describe the status quo of case management and cooperative practices in the region and discuss the potentials and caveats of implementing integrated case management in such contexts. Based on…
This policy brief aims to provide a brief overview of the current decentralization of social services in Kosovo.
The guidelines and toolkit presented here are intended to assist Public Employment Services and Centres for Social Welfare in the Western Balkans to build up integrated case management systems.
This comparative report on integrated case management for employment and social welfare users analyses the legal, policy and institutional framework for collaborative approaches and the practices applied by national and local actors as a basis on which to build up an integrated case management system in the Western Balkans.