Working Paper17: Ideas and ReflectionsAbout the Application and Elaboration of the Social Quality Approach (Sqa) in Central & EasternEuropean countries: The Case of Ukraine

Working Paper 17: Ideas and Reflections About the Application and Elaboration of the Social Quality Approach (Sqa) in Central and Eastern European countries: The Case of Ukraine

Starting Points of the previous international Joint Research Project Ukraine (INRU project), as well as new SQA-Projects in EuropeSouth-East Asia, Australia and Beyond

The IASQ’s working papers are outcomes of preliminary research and provisional discussions about topics, concerning the Social Quality Theory (SQT) and Approach (SQA).The present working paper is an outcome of a dialogue between scholars from Ukraine and scholars from member states of the European Union. The initiative for this in fact globally oriented dialogue has comefrom the Institute for Economics and Forecast of the National Academy of Sciences of Ukraine (IEF/NASU). Read more

Online publication: Decentralisation and Local Public Administration Reform in Georgia, Moldova and Ukraine

Online publication: Decentralisation and Local Public Administration Reform in Georgia, Moldova and Ukraine: Learning from the past – preparing for the future by Schantl et al. 

The Publication and Status Reports on the Progress of Decentralisation Reform in Georgia, Moldova and Ukraine aim to consolidate lessons learned over three decades of reform and help the local government associations prepare for the reform next steps in their countries. Read more

Humanitarian aid from Ukrainian Charity “Turbota pro Litnif v Ukraini” to lonely people 70+ in Donbass: challenges, lessons learned and recommendations

The situation in Donbass is quite challenging due to the conflict and its consequences in the resident population. The TLU team used the new WJR grant of 10 000 GBP received in winter 2020-21 to make the necessary procurements and arrange the delivery of humanitarian aid to 384 residents aged 70+ in 14 villages located in the contact line.

By Galina Poliakova, Ukrainian Chartity “Turbota pro Litnih v Ukraini”

 The situation in Donbass is quite challenging due to the conflict and its consequences in the resident population. Younger people have left the region and have settled in more prosperous and safer places. Older people prefer to stay in their own homes. When asked about this choice they replied “I would like to die in my own home” or “I want to be buried near my parents”. Which is not very optimistic, but still their choice. Furthermore, the area is not only in the “buffer zone” of the conflict but also in the “orange” COVID-19 quarantine zone. Public transport was very scarce before the epidemic, and nowadays it has become even worse. The area is partially demolished by shelling and unfortunately, the combat activity continues. As a result, old people who live alone, especially those with restricted mobility, have very limited access to shops and other services.

In addition, most humanitarian missions and charities have lost interest in Ukraine and the war conflict in Donbass. The Ukrainian Charity “Turbota pro Litnif v Ukraini” (TLU) and their partners are providing support to these marginalized older persons living in Donbass with the financial support of the British Jewish community’s international humanitarian agency “World Jewish Relief” (WJR), that has been offered from the beginning of the war in 2014. This support had saved many lives of old lonely people in the non-government-controlled area and in the buffer zone close to the contact line.

The TLU team used the new WJR grant of 10 000 GBP received in winter 2020-21 to make the necessary procurements and arrange the delivery of humanitarian aid to 384 residents aged 70+ in 14 villages located in the contact line, namely: Ceramik, Novoselivka, Novoselivka-1, Novoselivka-2, Novoselivka-3, Novokalinove, Novobakhmutivka, Ocheretine, Pervomaiske, Oleksandropil, Semenivka Verkhniotoretske, Vodiane, and Zhelanne. The humanitarian aid contained food products and sanitation/hygiene items (including reusable masks).

The delivery of the humanitarian aid is not, however, without challenges. The first challenge the staff of both TLU and our partner organisation “Slavic Heart” encountered was the difficulty of handling heavy-weight products and materials. This challenge was overcome with the assistance of two young volunteers from Kiev. They unloaded the lorries arriving from the suppliers of the goods, helped to pack the individual packages and then loaded the lorries to deliver the humanitarian aid to the beneficiaries.

The second challenge was caused by the focus on a very specific group of beneficiaries: these were lonely people aged 70+ with health problems. As they could not come to the meeting points and bring home their two packages (one with food and the other with sanitary items), the humanitarian aid had to be delivered to every house in every village. This effort increased the cost of delivery which was covered by a small grant provided by the German Federal Fund “Erinnerung, Verantwortung und Zukunft” (EVZ).

The third challenge was related to the weather conditions: short daylight hours and icy roads made the delivery process more difficult. However, the experienced team could cope with these problems and deliver the aid packages to the beneficiaries. Taking into account the mentioned inconveniences the team had to be more careful and to drive in day time. Of course, this entailed the need to do more trips and thus the project implementation took about two weeks longer. However, despite dreadful roads and adverse weather conditions, the packages were delivered to the beneficiaries.

Every single beneficiary was attended personally and the parcels were delivered to every home. Yet, this is not a common practice. Several humanitarian missions prefer to provide vouchers to the people living in the “buffer” zone. Although this approach gives them a chance to select the products on their own, unfortunately old and frail people cannot make use of this privilege. The supermarkets are located in bigger localities which are inaccessible for old people with partial immobility, to say nothing of those who are confined to beds. We believe that for these categories of people in need, measures and services provided should take into consideration what the needs are and how to provide for them in an accessible way, otherwise they might not achieve the intended results. Simple actions such as door-to-door delivery can make a significant difference and should be incorporated in any initiative.

Closed (31/03/21): Ukraine Calling: CfA

The programme offers seminars and workshops to provide orientational and applied knowledge on the topic of local development, as well as to assist its participants in developing cross-sectoral competences and to foster international networking.

Closed (31/03/21): Ukraine Calling: CfA – Project-oriented capacity building for civil society organisations

Project-oriented capacity building for civil society organisations and initiatives from Ukraine, Belarus, France, Poland, and Germany on local development.

Who can participate?

The programme offers seminars and workshops to provide orientational and applied knowledge on the topic of local development, as well as to assist its participants in developing cross-sectoral competences and to foster international networking. Actors from various fields (i.a. education, human rights, culture, media, academia) are invited to apply, introducing a project idea for cross-sectoral transnational cooperation, that they want to develop for subsequent implementation after the programme. A special focus of Ukraine Calling concerns the questions about the way societal chal-lenges can be tackled better by projects involving actors from different sectors (i.e. civil society, culture, city administrations). Read more

Findings of the Con3Post project

The findings of the Con3Post project indicated that immigration of third country national (TCN) workers is driven largely by economic discrepancies and wage disparities between the third countries and EU countries.

Findings of the Con3Post project

The findings of the Con3Post project investigating mobility and posting flows between third countries, EU-sending and EU-receiving countries indicated that immigration of third country national (TCN) workers is driven largely by economic discrepancies and wage disparities between the third countries and EU countries, as well as political and economic instabilities in the third countries. We found that

  • some companies have become quite active in the wider European markets providing services through posting of TCNs, which has in many cases become a business model for profit maximisation;
  • the intersection of the migration and employment regimes may enhance the vulnerabilities of posted TCN workers, who tend not to defy or report their employers, on whom they depend not only for employment but also for the renewal of their work and residence permits in the sending country;
  • despite the mechanisms for control and enforcement of national/EU standards, the vulnerability of TCN posted workers persists due to the cloaking effect of the posting employment characterised by subcontracting, cross-border mobility and temporary service provision.

Read more about the project here

Report: Posting of Third Country Nationals – A comparative study

Report: Posting of Third Country Nationals – A comparative study by Cukut Krilić at al.

The study compares the findings from three Con3Post regional reports on mobility and posting flows between EU-sending, EU-receiving and third countries, namely Slovenia, Austria and Bosnia and Herzegovina; Italy, Belgium, Tunisia and Morocco; and Poland, Finland, Estonia and Ukraine. The study explores the main characteristics of the trend of posting of third country nationals (TCN) to work in the EU construction sector. Read more

Closed (30/12/20) CfP: Welfare state and social policies in the CEE region

The peer-reviewed, open access scientific journal Problemy Polityki Społecznej/Social Policy Issues invites original paper submissions for a special issue to bring together papers exploring a broad array of research questions related to welfare state and social policies in the CEE region.

Journal of Social Policy Issues: Cfp on Special Issue “Welfare state and social policies in the CEE region: past developments, present challenges and prospects for the future”

Deadline: 30 December 2020

University of Warsaw invites to submit original papers to the special issue of Problemy Polityki Społecznej. Social Policy Issues – a peer-reviewed, OPEN ACCESS journal, published by University of Warsaw.

The planned Special Issue “Welfare state and social policies in the CEE region: past developments, present challenges and prospects for the future” aims to bring together papers exploring a broad array of research questions related to welfare state and social policies in the CEE region, that may touch upon past developments, present challenges as well as future prospects. By CEE region we mean a large group of countries including Albania, Belarus, Bulgaria, Bosnia and Herzegovina, Croatia, Czechia, Estonia, Hungary, Kosovo, Latvia, Lithuania, Montenegro, North Macedonia, Poland, Romania, Serbia, Slovakia, Slovenia, and Ukraine as well as sub-country regions, e.g. east of Germany.

The best paper submitted to this issue will receive an award of 400 euro. Read more

Journal Article: The European Union’s ‘Potential We’ between Acceptance and Contestation

Journal Article: The European Union’s ‘Potential We’ between Acceptance and Contestation: Assessing the Positioning of Six Eastern Partnership Countries by Vieira

In this journal article, Vieira analyses the European neighbourhood policy and the Eastern Partnership (EaP) from the perspective of social identity theory.  Drawing on the framing analysis of strategic documents and statements, which identifies eight distinct themes, the contribution ascertains three different patterns of EaP states’ interaction with the EU: Georgia, Moldova and Ukraine accepting the ‘EU’s potential we’, Armenia holding to the potential we, and Azerbaijan, as well as Belarus, contesting the potential we. Read more

Ukraine: Digitalization of the social sphere

Ukraine adopted the Concept of e-Government Development in 2017, which provides comprehensive development of e-services in accordance with European requirements.

New initiatives in the area of digitalization of social sphere in Ukraine

Olena Tarasiuk, Ministry of Social Policy of Ukraine

Ukraine adopted the Concept of e-Government Development in 2017, which provides comprehensive development of e-services in accordance with European requirements.

On September 21, 2020 the Ministry of Social Policy of Ukraine presented a new Strategy for Digital Transformation of the Social Sphere, which will create a unified information environment of the social sphere and show how the government contributes to social cohesion by using digital technologies.

As part of the digital transformation of the social sphere, the ministry will create a unified register of providers and recipients of social services and benefits, as well as introduce a system for their verification.  The register will be based on existing information systems, in particular on the basis of the Register of Insured Persons managed by the Pension Fund of Ukraine.

The Unified information system is introduced into the country’s Social policy practices to address problems like:

  • Complicated access of citizens to receive social support, including
    • absence of remote access;
    • the same person should apply personally to different bodies for different types of social support (these are the Pension Fund, the Social Protection Fund for the Disabled, the Social Insurance Fund, Local Social Protection Bodies, which duplicate each other’s functions). Their separate information systems are not integrated with each other, and the processing of appeals is often time consuming;
  • Lack of proper information of citizens about their social rights and their implementation, in particular, regular information about the provision of social benefits and other types of social support;
  • Complex and non-transparent procedures for allocating and implementing social expenditures;
  • Huge paperwork and huge paper archives;
  • Lack of control over operational processes in the social sphere;
  • Weak, insufficient, and partial integration of social sphere information systems with other state information resources;
  • And finally, due to the inflated bureaucracy, the significant administrative costs incurred by the state.

It is also planned that the implementation of the Unified Information System of the Social Sphere (ESIS), through which all types of state social support should be administered, will ensure the appointment, recalculation and implementation of social benefits, as well as will allow:

  • to solve all questions concerning reception of any social benefit and support through the unified social web portal;
  • access to the service regardless of the place of residence (registration);
  • remote access;
  • the avoidance of corruption in the process of providing social support;
  • the opportunity to inform citizens about their social rights and proper protection of these rights;
  • the reduction of administrative spending and bureaucratic apparatus in the social sphere at least twice;
  • transparent distribution and control of state social expenditures;
  • streamlining the planning and implementation of social benefits and verification of their recipients.

Currently, the following electronic services are available online by the Ministry of Social Policy:

  • Assignment of childbirth benefit introduced on March 30, 2017; read here
  • System of pre-registration of documents for housing subsidies introduced in 2015;
  • Municipal nanny introduced on January 1, 2019. As part of the municipal babysitting service, targeted compensation payment for the care of a child under three years of age is paid monthly to one of the parents, adoptive parents or guardians for services provided by legal entities or entrepreneurs (municipal babysitter), which are legally permitted. Such compensation is equal to the official Subsistence Minimum for children under the age of six and is provided to each child in care on the basis of a duly executed contract.

In addition, on July 10, 2019, the complex service “eBaby” for parents of newborns in 11 cities of Ukraine was launched, which will be implemented during 2020-2022. The “eBaby” project significantly simplifies the procedure for receiving services related to the birth of a child, namely, it provides:

  • state registration of the child’s birth;
  • residence registration;
  • entering information about the child in the Register of Patients;
  • registration in the State Register of Individuals – Taxpayers;
  • appointment of state assistance at the birth of a child;
  • issuance of certificates of parents of a large family and a child from a large family;
  • the appointment of assistance for children raised in large families;
  • determination of belonging to the citizenship of Ukraine;
  • entering information into the Unified State Demographic Register.

Thus, with one application, it is possible to receive around 10 public services from different authorities at the same time. To get all the documents for the child in the traditional way, parents have to visit 11 different government agencies and spend at least 10 days on it. The eBaby reduces the number of institutions to 1 – all services can be ordered at once in the same place.

The comprehensive service eBaby is already provided in the mode of offline testing in maternity hospitals, Administrative Services Centers, and Departments of State Registration of Civil Status Acts. After the beta test, the service will be available to parents all over Ukraine and will be provided online on the Unified State Web Portal of Electronic Services “Diia”.

The information platform Help is nearby has been introduced from April 8, 2020 to create conditions for attracting charities, NGOs, businesses, volunteers to help lonely elderly people, people with disability, families with children, in particular with children with disabilities in the quarantine period.

This platform is filled with information on the needs/applications from single elderly people, people with disabilities, families with children, summarized by structural units for social protection of the population of regional and Kyiv city state administrations. The received applications are processed as executive bodies, local governments, charitable and public organizations, socially responsible business, volunteers. The need for assistance is formed at the request of citizens to telephone “hot”-lines that work for local authorities. So far, more than 600,000 citizens have benefited from the assistance.

Assistance for children to natural persons-entrepreneurs for the period of quarantine Such assistance was introduced from May 5 to September 1, 2020. This electronic service for children was introduced to individual entrepreneurs, who have chosen the simplified taxation system and belong to the first and second groups of single tax payers. The amount of assistance was set at the Subsistence Minimum for children of appropriate age groups: for children under 6 years – 1,779 UAH, for children from 6 to 10 years – 2,218 UAH. As of September 3, 2020, there were 88,687 families that have received such assistance (115,244 children, including 59,914 children under the age of 6; 55,330 children under the age of 10).

Registration of citizens’ appeals on issues within the competence of the Ministry of Social Policy. Work with citizens’ appeals to the Ministry of Social Policy is aimed at ensuring citizens’ constitutional right to appeal, creating appropriate conditions for exercising this right.

In addition, the web portal of electronic services of the Pension Fund of Ukraine provides remote services through the personal accounts of citizens and employers, such as:

  • A new model of applying for a pension was introduced, which provides for the submission of documents exclusively in electronic form with an application to the service center once upon receipt of a pension certificate.
  • The mobile application “Pension Fund” was introduced, which provides access to electronic services of the Pension Fund of Ukraine.
  • A Pension Calculator was created to forecast the future old-age pension. When calculating the length of service and salary, all data available in the Pension Fund of Ukraine are used.
  • A system of digitization (retroconversion) of pension cases was introduced. More than 10 million existing pension cases need to be digitized. The work is planned to be completed by 2024, which will allow, in particular, releasing of more than 40 thousand m2 of space occupied by paper archives.
  • The display of information on labor activity, formed according to the reports of employers since 1998 is available in the personal account on the web portal of electronic services of the Fund. This will make it possible to abandon the paper workbook. Users have the opportunity to submit scanned copies of paper workbooks through the web portal of the Foundation’s electronic services.

Closed (25/9/20): Webinar: labour rights in EaP

You are cordially invited to the webinar presenting and discussing the findings of this study in 4 Eastern Partnership (EaP) countries.

25/9/20: Webinar: Trade Unions, Professional Associations and NGOs in labour rights in EaP

In 2019, CELSI researchers and local experts collected and analyzed data on trade unions and other organizations in Armenia, Azerbaijan, Belarus, Georgia, Moldova and Ukraine. You are cordially invited to the webinar presenting and discussing the findings of this study in 4 Eastern Partnership (EaP) countries (Armenia, Georgia, Moldova and Ukraine). The study was funded by the European Union.

Please register here to receive the zoom link for joining the webinar.
Agenda