This policy brief aims to provide a brief overview of the current decentralization of social services in Kosovo. The authors address the present challenges faced by Centres for Social Work and non-governmental organizations and provide policy and practice recommendations to make the decentralization process fully operational to the benefit of the most vulnerable groups in the population. Read more here
This comparative report on integrated case management for employment and social welfare users analyses the legal, policy and institutional framework for collaborative approaches and the practices applied by national and local actors as a basis on which to build up an integrated case management system in the Western Balkans. Integrated case management is understood as innovative practice employed by the Public Employment Service and Centres for Social Welfare in the countries and territories collectively to serve the most vulnerable with all available resources from both the labour market and the social assistance system.
Champions are identified and recommendations provided that should help partnerships to flourish at the interface of labour market and social policy. The report shows that there is a lack of well-established partnerships practising integrated case management in the Western Balkans and that Territorial Employment Pacts are a model well-suited to providing an overall frame for an integrated case management system in the Western Balkans.
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The European Centre together with the CEI-Central European Initiative implemented the ‘Bridge Building Summer School on Social Welfare‘ to buil capacities and overcome societal challenges from January until August 2017.