Comparative report on integrated case management for employment and social welfare users in the Western Balkans

Comparative report on integrated case management for employment and social welfare users in the Western Balkans

This comparative report on integrated case management for employment and social welfare users analyses the legal, policy and institutional framework for collaborative approaches and the practices applied by national and local actors as a basis on which to build up an integrated case management system in the Western Balkans.

29-31/01/2018 Expert-level workshop in Belgrade

29-31/01/2018 Expert-level workshop in Belgrade

The European Centre commissioned by the UNDP conducted an expert-level workshop regarding ‘Integrated case management in the Western Balkans‘. During the 3-days lasting workshop in Belgrade (29 January – 31 January 2018), the European Centre informed on user-centred approaches for vulnerable and hard-to-employ groups (for public employment and social welfare services). To achieving inclusive labour…